Shipping & Return Policies – EastOasis.co

Shipping & Return Policies – EastOasis.co

Shipping Policy

  • International Shipping: We offer tracked worldwide shipping.

  • Delivery Time: Standard international delivery usually takes 11–14 business days, depending on the destination and customs clearance.
  • Express Shipping: Available upon request for an additional charge.

  • Combined Shipping: We offer combined shipping discounts for multiple items purchased in one order.

  • Tracking: Tracking details will be provided once your order has been dispatched.

Customs & Import Duties

Every country has its own customs regulations. Import duties, VAT, taxes or clearance fees may apply depending on your country's rules. Buyers are responsible for any applicable customs charges.

Return & Refund Policy

  • We accept returns within 30 days of delivery.

  • Items must be returned in their original condition.

  • Buyers are responsible for return shipping costs unless the item is faulty, damaged or incorrectly described.

  • If you receive a damaged or incorrect item, please contact us with photographs so we can resolve the issue promptly.

  • Refunds will be processed after the returned item has been received and inspected, subject to applicable consumer rights.

Customer Satisfaction

At EastOasis.co, customer satisfaction is our priority. We carefully describe and photograph our products so you can shop with confidence.

If you have any questions or concerns, please contact us before or after purchasing. We are always happy to help.

Thank you for supporting EastOasis.co!